Job descriptions for hotel aggregators can vary depending on the specific company and its operations. However, here is a general overview of the typical responsibilities and tasks involved in the role of a hotel aggregator:
Establishing and maintaining partnerships: Identifying and building relationships with hotels, resorts, guesthouses, and other accommodation providers to expand the aggregator’s portfolio.
Negotiating contracts: Negotiating agreements, contracts, and commission structures with hotels and accommodation providers to ensure mutually beneficial partnerships.
Content management: Ensuring accurate and up-to-date information about hotels, including descriptions, amenities, pricing, availability, and photos, is maintained on the aggregator’s platform.
Inventory management: Managing the inventory of available rooms, tracking availability, and ensuring that rooms are accurately allocated to customers.
Pricing and revenue management: Analyzing market trends, competition, and demand to optimize pricing strategies and maximize revenue for both the aggregator and its partner hotels.
Marketing and promotion: Collaborating with marketing teams to develop and execute promotional campaigns to attract customers and increase bookings through the aggregator’s platform.
Customer service: Handling customer inquiries, resolving issues, and providing support to ensure a positive experience for both customers and accommodation providers.
Data analysis and reporting: Analyzing performance metrics, generating reports, and providing insights to improve the aggregator’s operations and drive business growth.
Monitoring industry trends: Staying updated on the latest trends, technologies, and developments in the hospitality industry and implementing innovative strategies to maintain a competitive edge.
It’s important to note that specific responsibilities may vary depending on the company’s business model, target market, and size. The role of a hotel aggregator often involves a combination of business development, operations management, relationship management, and data analysis to facilitate a seamless booking experience for customers while driving business growth for the aggregator and its partner hotels.